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Customer Terms & Conditions

Customer Terms & Conditions 

IMPORTANT NOTE: As well as reading the following Terms & Conditions to which you have agreed by using this Site, you should also refer to the Terms & Conditions of each individual seller on their hobbyandhandmadestore.co.uk home or product pages before making any order. 

Hobby and Handmade Store 
Unit 16/17 Imex Business Park 
Bellringer Road 
Trentham 
Staffordshire 
ST48LJ 
hobbyandhandmade@gmail.com
01782 229129

These provisions set out the terms and conditions on which you may make use of on the hobbyandhandmadestore.co.uk website whether as a guest or registered user. We may update these Customer Terms and any aspect of the service from time to time and will notify you of such changes by uploading details of them on the site. You should review the Customer Terms periodically for changes. By using the site you agree to be bound by these Customer Terms. If you do not agree to the terms then please do not use the services. 

About us
The services are operated by Hobby And Handmade Store. We are registered in the United Kingdom under company number 12187225 and with our registered office address at Unit 16/17 Imex Business Park Bellringer Road Trentham Staffordshire ST48LJ. Our VAT number is 352453215

Accessing our service 
Access to the service is permitted on a temporary basis and we reserve the right to withdraw or amend the services provided through the site without notice. We will not be liable if the services are unavailable.
If you choose or are provided with a user identification code or password as part of our security procedures you must treat such information as confidential and you must not disclose it to any third party. We have the right to disable any user identification code or password at any time if in our opinion you have failed to comply with the Customer Terms. 
It is your responsibility to ensure that all information (including your name and address) you uploaded to the site is correct and accurate and that you check all information before making a purchase.

Description of hobbyandhandmadestore.co.uk service 
Please note that when you decide to purchased goods the resulting legal contract is between you and that Seller and such contract shall compromise of these Customer Terms, the email confirmation of your order and the applicable details on the product page and you agree to be bound by all such provisions. 
You should carefully review the Customer Terms, the email confirmation of your order and the applicable details on the product page in relation to the order.  
We cannot give any undertaking that goods which you purchase from Sellers through the site will be of satisfactory quality. This disclaimer does not affect your statutory rights against the Seller. Where you order goods through the site we may disclose your customer information related to the transaction to the relevant Seller. 
We are not responsible for listings provided by Sellers. Where agreed with the seller we offer a drop shipping service and therefore may hold stock of items offered for sale through the site.

How contracts are formed between you and the sellers.
Each order you place shall be deemed to be an offer by you to purchase the goods specified within it subject to the Customer Terms and the applicable details on the product page. 
No order will be deemed to be accepted by the seller under we issue an email acknowledgement of the order.
The contract between you and the seller will relate only to those goods specified in the email acknowledgement. 

Payment Methods
Purchases for goods you make with sellers may only be paid for using the payment methods we make available through our payment facility on the site. 
In accepting or otherwise processing your payments we act in the capacity as commercial agent of the seller. 
All prices shown on the site are inclusive of VAT or other sales taxes due in the United Kingdom. 

Refusal of transaction 
We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion. We will not be liable to you or any third party for refusing or suspending any transaction after processing has begun. 

Delivery Arrangements 
Your basket on the site displays the goods you have chosen, the seller who will provide them and details of postage and packing. All prices will be inclusive of delivery costs unless otherwise specified. Any delivery times are quoted in working days. 

Returns 
Please see our Refund and Returns Policy if you wish to discuss or organise a return, replacement or refund of an item purchased through the site.

Law and Jurisdiction 
Contracts for the purchase of goods through our site shall be governed by English Law. Any dispute arising from or related to such contracts shall be subject to the exclusive jurisdiction of the courts of England.

Feedback and Complaints 
General comments about the site are welcome, please contact us on hobbyandhandmade@gmail.com. Complaints regarding a specific seller or product must be directed to the seller concerned through the contact details provided on the order confirmation email for resolution directly with them.